Delivery Policy

At Fabulous New Trends, we aim to get your order to you as quickly and safely as possible. Please review our delivery policy below.

1. Order Processing

– Orders are processed within **1–3 business days** after payment confirmation.
– Orders placed on weekends or public holidays will begin processing on the next business day.
– Once your order has been processed, you will receive a confirmation email with your order details.

2. Shipping Methods & Delivery Times

We offer the following shipping options at checkout:

Delivery times are estimates and begin from the date of dispatch, not the date the order was placed. Actual delivery times may vary depending on your location and courier service.

3. Shipping Fees

– Shipping fees are calculated at checkout based on your location, order size, and selected delivery method.
– We may offer free shipping promotions from time to time; any such offers will be clearly stated at checkout.

4. Order Tracking

– Once your order has shipped, you will receive a tracking number via email to monitor your package’s progress.
– Please allow up to 24 hours for tracking information to update after dispatch.

5. Delivery Areas

– We currently ship to select domestic and international destinations. Availability will be confirmed at checkout based on your delivery address.
– Some remote areas may incur additional delivery time or fees.

6. Failed or Delayed Deliveries

– Fabulous New Trends is not responsible for delivery delays caused by courier partners, customs processing, extreme weather, or other circumstances beyond our control.
– If a package is returned to us due to an incorrect address provided by the customer or a failed delivery attempt, the customer may be responsible for reshipping costs.
– Please ensure your shipping address and contact details are accurate at checkout to avoid delivery issues.

7. Customs, Duties, and Taxes (International Orders)

– International customers may be subject to customs duties, import taxes, or other fees imposed by their country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
– Fabulous New Trends is not responsible for delays caused by customs processing.

8. Damaged or Lost Packages

– If your package arrives damaged, please contact our customer support team immediately with photographic evidence, in line with our Returns Policy timeframe.
– If your tracking shows your order as delivered but you have not received it, please contact us as soon as possible so we can investigate with the courier.

9. Changes to This Policy

Fabulous New Trends reserves the right to update this Delivery Policy at any time without prior notice. Any changes will be reflected on this page.

10. Contact Us

For questions about your delivery or shipping options, please reach out to our customer support team through the contact details provided on our website.